The health and safety of staff and clients have always been the upmost importance to Fresh Heir.

During this pandemic we have implemented the following

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• we have undertaken a risk assessment and thorough review of the salon

• the salon will be deep cleaned to the highest of standards for when we return

• this includes a cleaning rota for all high touch areas hourly, styling sections and tools to be disinfected between all clients

• sanitising stations throughout the salon 

• screens around the salon 

• fresh gowns and towels for each client, washed at 60 degrees with detol laundry liquid 

• improved air flow within the salon, helped by our new air purifiers 

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IF YOU ARE SHOWING, OR HAVE BEEN IN CONTACT WITH ANYONE SHOWING  ANY SYMPTOMS OF    CORONAVIRUS   PLEASE DO NOT COME TO THE SALON. GET IN TOUCH AND WE CAN RESCHEDULE  YOUR APPOINTMENT 

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IF YOU NEED TO CANCEL FOR ANY OTHER REASON PLEASE TRY AND GIVE US AS MUCH NOTICE AS POSSIBLE SO WE CAN OFFER THE APPOINTMENT TO SOMEONE ELSE 

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What to expect on your next visit 

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Client Arrival 

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• appointment only, no walk ins allowed 

• no food or drink to be brought into the salon 

• only one person per appointment, no guests allowed, exceptions in certain circumstances can be made by prior arrangement 

• clients to wait outside at the exact time of appointment, your stylist will greet you into the salon, as we have closed off our waiting area

• please be on time for your appointment

• please bear in mind if you are early you will have to wait outside until your appointment this is something we are trying to avoid as we don't want large queues outside 

• your stylist  will advise you on salon procedures

• use of sanitiser will be compulsory when entering the salon 

• face masks will be compulsory within the salon, these must fasten behind the ear. if you don't have one, we have disposables masks available that you can take with you when you leave the salon 

• masks must be worn at all times 

• clients to remain seated throughout your service 

• we are not storing clients coats as before, please bring a suitable bag to put your coat in, please keep unnecessary baggage to a minimum

• toilet facilities are still available, guidance will be given by stylists  

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Client Departure 

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• reception desk is out of bounds, do not congregate there unless instructed by your stylist 

• contactless payments and future bookings can be made in the comfort of your styling chair. although contactless payment is preferred, cash will be accepted 

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Team Fresh 

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• we have undergone intensive training and have clear instructions on new salon procedures 

• we will be washing and sanitising before any service and throughout  your time with us 

• masks and visors will be worn by all stylists where applicable 

• all staff will be required to not come to work and isolate if any symptoms are shown

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Our Services 

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we have reviewed our services and have decided on the following ​

• no beard trims

• no hair extensions 

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access to the salon will be appointment only 

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consultation and advice can be given by phone, email or social media 

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skin test by appointment only 

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retail can be purchased on your appointment, or can be ordered by phone, email or social media and collected at an allocated time slot 

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